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6 golden rules of client etiquette – Part I

Sometimes I wonder why many professional attitudes seem common sense to some, whereas other people couldn’t care less. Speaking of the translation industry, I believe some types of behavior result from...

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6 golden rules of client etiquette – Part II

After listing the top three polite attitudes I admire in translation clients, here’s the list of behaviors I dislike–and I believe a bunch of colleagues will agree with me. ~ DON’TS ~ 1.    Don’t ask...

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A “10% off” tag on knowledge and accountability?

Would you go to a lawyer’s office and say, “Hey, if I bring coffee and donuts to our meeting, could you drop your price down from $250 per hour to $175?” You would never consider that, would you?...

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